Privacy Policy

1. Information We Collect

We may collect personal information including:

• Name
• Phone number
• Email address
• Property or installation address
• Service enquiry details
• Information submitted through forms, advertising or quote requests
• Photos or site information provided for quoting purposes

2. How We Use Your Information

Your information may be used to:

• Respond to enquiries
• Provide quotes and pricing
• Book installations or service appointments
• Provide customer support
• Improve our website and advertising
• Meet accounting or legal obligations

3. Contact Forms & Advertising

Information submitted through our website forms, Meta/Facebook lead forms, Instagram forms or advertisements may be used to contact you regarding your enquiry and provide relevant service information.

4. Advertising & Analytics

We may use advertising and analytics services including Meta/Facebook and Google tools to better understand website usage, ad performance and customer interactions.

5. Sharing Information

We do not sell or rent your personal information to third parties. Information may only be shared where reasonably necessary to operate our business or where required by law.

6. Data Security

We take reasonable steps to protect personal information from misuse, unauthorised access, loss or disclosure.

7. Access or Removal Requests

You may contact us to request access to, correction of or removal of your personal information where applicable.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Changes to This Policy

This Privacy Policy may be updated from time to time. Updated versions will be published on this page.